{"id":21,"date":"2024-04-30T03:56:42","date_gmt":"2024-04-30T02:56:42","guid":{"rendered":"https:\/\/lukelanguagetraining.com\/shop\/?page_id=21"},"modified":"2024-04-30T03:56:42","modified_gmt":"2024-04-30T02:56:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/","title":{"rendered":"LLT Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specific LLT services and content exempt from refunds are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All products you receive as &#8220;free&#8221; within your subscription<\/li>\n\n\n\n<li>All discounted products and services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a refund, you must contact LLT at {email address} detailing your complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your refund, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Refunds<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your complaint is received and considered, we will send you an email to notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Late or missing refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sale items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Exchanges<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace content if it is defective or not compliant with the requested details of purchase. If you need to exchange it for the same item, send us an email at {email address} specifying your reasons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><h2>Need help?<\/h2><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at {email} for questions related to refunds.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-21","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"LLT Shop - Language Learning Together\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"LLT Refund Policy - LLT Shop\" \/>\n\t\t<meta property=\"og:description\" content=\"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-04-30T02:56:42+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-04-30T02:56:42+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LLTsocial\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"LLT Refund Policy - LLT Shop\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#listItem\",\"name\":\"LLT Refund Policy\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#listItem\",\"position\":2,\"name\":\"LLT Refund Policy\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/#organization\",\"name\":\"LLT Shop\",\"description\":\"Language Learning Together\",\"url\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/\",\"telephone\":\"+34662227872\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2024\\\/04\\\/logo-3col-150x150-1.jpg\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#organizationLogo\",\"width\":150,\"height\":150},\"image\":{\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/LLTsocial\\\/\",\"https:\\\/\\\/www.instagram.com\\\/lukelanguagetraining\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@llt_english\",\"https:\\\/\\\/www.youtube.com\\\/@Lukelanguagetraining\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/groups\\\/13103369\\\/\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#webpage\",\"url\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/\",\"name\":\"LLT Refund Policy - LLT Shop\",\"description\":\"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific\",\"inLanguage\":\"en-GB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/refund_returns\\\/#breadcrumblist\"},\"datePublished\":\"2024-04-30T03:56:42+02:00\",\"dateModified\":\"2024-04-30T03:56:42+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/#website\",\"url\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/\",\"name\":\"LLT Shop\",\"description\":\"Language Learning Together\",\"inLanguage\":\"en-GB\",\"publisher\":{\"@id\":\"https:\\\/\\\/lukelanguagetraining.com\\\/shop\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"LLT Refund Policy - LLT Shop","description":"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific","canonical_url":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/lukelanguagetraining.com\/shop#listItem","position":1,"name":"Home","item":"https:\/\/lukelanguagetraining.com\/shop","nextItem":{"@type":"ListItem","@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#listItem","name":"LLT Refund Policy"}},{"@type":"ListItem","@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#listItem","position":2,"name":"LLT Refund Policy","previousItem":{"@type":"ListItem","@id":"https:\/\/lukelanguagetraining.com\/shop#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/lukelanguagetraining.com\/shop\/#organization","name":"LLT Shop","description":"Language Learning Together","url":"https:\/\/lukelanguagetraining.com\/shop\/","telephone":"+34662227872","logo":{"@type":"ImageObject","url":"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg","@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#organizationLogo","width":150,"height":150},"image":{"@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/LLTsocial\/","https:\/\/www.instagram.com\/lukelanguagetraining\/","https:\/\/www.tiktok.com\/@llt_english","https:\/\/www.youtube.com\/@Lukelanguagetraining\/","https:\/\/www.linkedin.com\/groups\/13103369\/"]},{"@type":"WebPage","@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#webpage","url":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/","name":"LLT Refund Policy - LLT Shop","description":"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific","inLanguage":"en-GB","isPartOf":{"@id":"https:\/\/lukelanguagetraining.com\/shop\/#website"},"breadcrumb":{"@id":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/#breadcrumblist"},"datePublished":"2024-04-30T03:56:42+02:00","dateModified":"2024-04-30T03:56:42+02:00"},{"@type":"WebSite","@id":"https:\/\/lukelanguagetraining.com\/shop\/#website","url":"https:\/\/lukelanguagetraining.com\/shop\/","name":"LLT Shop","description":"Language Learning Together","inLanguage":"en-GB","publisher":{"@id":"https:\/\/lukelanguagetraining.com\/shop\/#organization"}}]},"og:locale":"en_GB","og:site_name":"LLT Shop - Language Learning Together","og:type":"article","og:title":"LLT Refund Policy - LLT Shop","og:description":"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific","og:url":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/","og:image":"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg","og:image:secure_url":"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg","article:published_time":"2024-04-30T02:56:42+00:00","article:modified_time":"2024-04-30T02:56:42+00:00","article:publisher":"https:\/\/www.facebook.com\/LLTsocial\/","twitter:card":"summary_large_image","twitter:title":"LLT Refund Policy - LLT Shop","twitter:description":"Overview Our refund policy only applies to 1. cancellations of services before a booking or 2. subscription cancellations within three natural days of a recurrent payment. If the booking has passed, we can\u2019t offer you a refund unless you provide proof that the service you received was not compliant with the service as advertised. Specific","twitter:image":"https:\/\/lukelanguagetraining.com\/shop\/wp-content\/uploads\/sites\/3\/2024\/04\/logo-3col-150x150-1.jpg"},"aioseo_meta_data":{"post_id":"21","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2024-11-21 15:10:45","updated":"2025-06-12 06:49:27","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/lukelanguagetraining.com\/shop\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tLLT Refund Policy\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/lukelanguagetraining.com\/shop"},{"label":"LLT Refund Policy","link":"https:\/\/lukelanguagetraining.com\/shop\/refund_returns\/"}],"coauthors":[],"author_meta":{"author_link":"https:\/\/lukelanguagetraining.com\/shop\/author\/llt\/","display_name":"Luke"},"relative_dates":{"created":"Posted 2 years ago","modified":"Updated 2 years ago"},"absolute_dates":{"created":"Posted on 30 April 2024","modified":"Updated on 30 April 2024"},"absolute_dates_time":{"created":"Posted on 30 April 2024 03:56","modified":"Updated on 30 April 2024 03:56"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":0,"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"wp:attachment":[{"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/media?parent=21"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/categories?post=21"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lukelanguagetraining.com\/shop\/wp-json\/wp\/v2\/tags?post=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}